Make a Complaint Your right to complain and dispute resolution If you are not satisfied with the service you have received from us you should contact us by email or this web form and tell us what your complaint is about. We have an internal complaints procedure and undertake to investigate your concerns promptly and fairly. Your Full Name Your Date of Birth Your Daytime Phone Number Your E-Mail Address Complaint Please explain your complaint Resolution How would you like this complaint resolved? Supporting Documents Do you have any documents to support your position? In addition, if your complaint is not resolved to your satisfaction, you are free to contact our independent dispute resolution service provided at Financial Dispute Resolution, Freepost 231075, Po O Box 2272, Wellington 6040, freephone 0508 337 337, https://fdrs.org.nz/. There is no cost to you to use the services of this independent dispute resolution scheme. Ed Lends FSP# is FSP737571.
Make a Complaint Your right to complain and dispute resolution If you are not satisfied with the service you have received from us you should contact us by email or this web form and tell us what your complaint is about. We have an internal complaints procedure and undertake to investigate your concerns promptly and fairly. Your Full Name Your Date of Birth Your Daytime Phone Number Your E-Mail Address Complaint Please explain your complaint Resolution How would you like this complaint resolved? Supporting Documents Do you have any documents to support your position? In addition, if your complaint is not resolved to your satisfaction, you are free to contact our independent dispute resolution service provided at Financial Dispute Resolution, Freepost 231075, Po O Box 2272, Wellington 6040, freephone 0508 337 337, https://fdrs.org.nz/. There is no cost to you to use the services of this independent dispute resolution scheme. Ed Lends FSP# is FSP737571.
